Glossary

What is Open Dental integration?

An Open Dental integration is a connection between Open Dental and an outside system that reads and writes through Open Dental's documented integration surface. For AI calling, that means the AI can see real operatories, providers, procedure codes, and the recall list, and book appointments straight into Open Dental.

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By Alex Le, Echo product teamUpdated August 2026

Open Dental's open architecture makes deep integrations possible without vendor lock-in. Echo's Open Dental integration covers 24/7 call answering, hygiene recall outreach, same-day backfill from the waitlist, and after-hours emergency triage, with every result written back to Open Dental before morning huddle.

Hear it for yourself

A real call from inquiry to booked appointment.

Press play and read along. Echo answers, switches language mid-call, reads live openings straight out of the calendar while it is still talking, then writes the booking back into it. Nothing is left queued for staff to finish afterwards.
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Echo in action

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Related terms

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