Glossary

What is Radiology information system (RIS)?

A radiology information system (RIS) is the software a radiology practice or imaging center uses to schedule exams, register patients, manage imaging orders and exam status, and support radiology billing and reporting. It is the imaging equivalent of a practice management system and usually works alongside a PACS, which stores the images.

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By Alex Le, Echo product teamUpdated August 2026

Because the RIS holds the exam schedule, it is the system an AI receptionist for imaging has to read and write. An AI that only takes a message leaves a scheduler to key the exam into the RIS later; one integrated with the RIS books the exam into the right modality and slot during the call.

Echo Booking's RIS integration with MedInformatix is live, and several other RIS integrations are in beta. On any other system, Echo still answers every call and hands staff a confirmed booking to enter.

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Press play and read along. Echo answers, switches language mid-call, reads live openings straight out of the calendar while it is still talking, then writes the booking back into it. Nothing is left queued for staff to finish afterwards.
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