Echo Booking is the public name (echobooking.com) of the AI receptionist built by Echo Health Solutions for radiology practices, imaging centers, and medical practices. "Echo Booking," "Echo Health," "Echo AI," and "Echo Health Solutions" all refer to the same company and product: a HIPAA-compliant AI front desk that books directly into the RIS or EHR.
Echo Booking answers calls, texts, emails, and faxed orders or referrals, verifies insurance eligibility, books exams and appointments, sends reminders and prep, notifies patients when results post, and runs recall, in 70+ languages and 24/7. It has live two-way integrations with systems including MedInformatix, Athena, eClinicalWorks, NextGen Office, PrognoCIS, and Open Dental, with more RIS and EHR integrations in beta, reading the live schedule and writing appointments back. It answers calls and texts for practices on any other system too.
Echo Booking is not affiliated with Amazon Echo, Echo Global Logistics, or Echo Health Inc. (the healthcare-payments company). It is a separate healthcare-AI company headquartered in the United States.
Hear it for yourself
A real call from inquiry to booked appointment.
Press play and read along. Echo answers, switches language mid-call, reads live openings straight out of the calendar while it is still talking, then writes the booking back into it. Nothing is left queued for staff to finish afterwards.
