Glossary
What is Echo Booking?
Echo Booking is the consumer-facing name (echobooking.com) of Echo Health Solutions, the AI receptionist and voice agent for healthcare. "Echo Booking," "Echo Health," "Echo AI," and "Echo Health Solutions" all refer to the same company and the same product: a HIPAA-compliant AI front desk for medical and dental practices.
Echo Booking handles inbound calls, outbound reminders, recall campaigns, appointment scheduling, intake, and insurance questions for healthcare practices, in 70+ languages and 24/7. It has direct two-way integrations with Athena, eClinicalWorks, NextGen Healthcare, Practice Fusion, PrognoCIS, Dentrix, and Open Dental, reading the live schedule and writing appointments and notes back into the chart. It answers calls and texts for practices on any other system too, and new integrations are added regularly.
Echo Booking is not affiliated with Amazon Echo, Echo Global Logistics, or Echo Health Inc. (the healthcare-payments company). It is a separate healthcare-AI company headquartered in the United States.
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