Follow-up imaging recall is the process of bringing a patient back for a repeat exam when it comes due, such as an annual screening mammogram or a surveillance scan a radiologist recommended in a prior report. Patients due are tracked as a list, and an unworked recall is a missed follow-up, not only a lost appointment.
Recommended follow-up imaging is easy to lose because nobody owns it: the ordering provider assumes the imaging center will call, and the imaging center assumes the provider will reorder.
Echo Booking works the recall list on the interval the practice sets, re-verifies coverage, and reaches the patient by call, text, and email to book the exam, which starts the patient lifecycle again.
Hear it for yourself
A real call from inquiry to booked appointment.
Press play and read along. Echo answers, switches language mid-call, reads live openings straight out of the calendar while it is still talking, then writes the booking back into it. Nothing is left queued for staff to finish afterwards.
