Glossary
What is Barge-in (interruption handling)?
Barge-in is the ability of an AI voice agent to stop talking and start listening the moment a caller interrupts it. It lets the patient cut in naturally, the way people actually talk, instead of being forced to wait for a prompt to finish.
By Alex Le, Echo product teamUpdated July 2026
Without barge-in, AI calls feel stilted and one-sided. With it, callers can correct, clarify, or jump ahead at any point.
HIPAA compliant · BAA included
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