An AI voice agent is a software agent that conducts spoken phone conversations on behalf of an organization. It is configured with specific scripts, workflows, and goals, such as scheduling a patient or confirming a visit, and carries the call from greeting to resolution.
A voice agent differs from a simple voicebot in that it is task-oriented: it doesn't just answer a question, it completes an action. Echo's voice agents are configured per practice with its appointment types, providers, and call flows.
Hear it for yourself
A real call from inquiry to booked appointment.
Press play and read along. Echo answers, switches language mid-call, reads live openings straight out of the calendar while it is still talking, then writes the booking back into it. Nothing is left queued for staff to finish afterwards.
Echo
Caller
switch_language
Echo
Caller
switch_language
Echo
Caller
switch_language
Echo
Caller
Echo
Caller
Echo
Caller
Echo
Caller
Echo
Caller
Echo
Caller
Echo
Caller
list_providers
Echo
Caller
Echo
Caller
list_available_dates
Echo
Caller
list_available_slots
Echo
Caller
Echo
Caller
book_appointment
Echo
Caller
Echo
Caller
book_appointment
Echo
Caller
Echo
Caller
Echo
Caller
Echo
Caller
Echo
Caller
Echo
Caller
Echo in action
0:00 / 0:00
HIPAA compliant · BAA included
Ready when you are
See the AI receptionist answer your calls.
A 30-minute demo is the fastest way to understand what an AI receptionist can do for your practice.
