Patient recall automation is the use of software to contact patients who are due or overdue for a visit, by call and text, and book them back into the schedule without a staff member working the list by hand. Recall is one of the highest-leverage workflows for any practice.
Most practices have a recall list sitting in their PMS that no one has time to call through. Automating it turns dormant patient relationships into booked appointments and protects continuity of care, especially for hygiene, well-child visits, surveillance scopes, and chronic-care follow-ups.
Hear it for yourself
A real call from inquiry to booked appointment.
Press play and read along. Echo answers, switches language mid-call, reads live openings straight out of the calendar while it is still talking, then writes the booking back into it. Nothing is left queued for staff to finish afterwards.
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Echo in action
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HIPAA compliant · BAA included
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